This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the okbet app platform. We are committed to keeping your data safe and handling it responsibly in line with Philippine data protection standards.
This Privacy Policy applies to all players who register and use the okbet app platform, including those accessing the site via mobile browser in the Philippines. By creating an account, you acknowledge that you have read and understood how your personal data is handled. If you have any questions about this policy, please visit our FAQ page for guidance.
When you register an account on okbet app, we collect personal information that is necessary to verify your identity and process your transactions securely. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. When you make deposits or withdrawals using GCash or Maya, we also collect transaction reference data to reconcile your account activity. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We may also collect technical data such as your device type, browser version, IP address, and session duration to maintain platform security and detect unusual activity.
The personal information you provide is used primarily to operate and maintain your account on the okbet app platform. We use your identity details to comply with Philippine regulatory requirements, including age verification and anti-money laundering checks. Transaction data is used to process deposits and withdrawals accurately and to generate your account history. We may use your contact details to send you important account notifications, such as security alerts or updates to these policies — we do not send unsolicited marketing messages without your consent. Aggregated, anonymised data may be used internally to analyse platform performance and improve the overall experience for Filipino players.
okbet app does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors handling GCash and Maya transactions, identity verification services, and fraud prevention systems — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts if required by applicable law. Any third party that receives your data on our behalf is permitted to use it only for the specific purpose for which it was shared and must handle it in accordance with applicable data protection standards. We will notify you of any material changes to our data-sharing arrangements where we are legally permitted to do so.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. If you request account closure, your personal data will be archived securely and access will be restricted to authorised personnel only. Once the mandatory retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you. You may request information about the specific retention periods applicable to your data by contacting our support team.
As a player based in the Philippines, you have rights over your personal data under applicable data protection legislation. You have the right to request access to the personal information we hold about you, and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records as described in Section 4 above. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact our support team using the details available on the FAQ page, and we will respond within the timeframe required by applicable law.
The okbet app platform uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to log in and use your account. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some platform features. By continuing to use the platform after being informed of our cookie practices, you consent to the use of essential and functional cookies as described here.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure. All data transmitted between your device and the okbet app platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will notify registered players via the contact details held on their account and update the effective date at the top of this page. We encourage you to review this policy periodically so that you remain informed about how your data is being protected. Continued use of the okbet app platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any changes, you are entitled to close your account and request deletion of your data as described in Section 5 above.
Quick answers to what Filipino players most often ask about data handling on the platform.
If you have questions about how your personal information is handled, or if you want to review your account settings and responsible gaming options, our FAQ page has detailed answers. You can also log in to manage your account directly.